If you’re a Dollar Tree employee experiencing issues with your Compass Mobile login, pay stubs, registration, or benefits access, this guide provides a complete list of official HR and IT Helpdesk contacts.
You can use these contact details to quickly resolve problems related to your employee portal, payroll, or HR verification.
Contents
Dollar Tree HR & IT Helpdesk
| Category / Issue | Contact Details | Description / When to Use |
| Compass Mobile App | compassmobile.dollartree.com | Log in with your WFM username and password to view work schedules, paystubs, and other employee data. |
| Dollar Tree Official Site | www.dollartree.com | Shop online for bulk Dollar Tree products, perfect for restaurants, businesses, schools, churches, party planners & anyone looking for quality supplies in bulk. |
| Login / Account Issues | 1-877-530-TREE (8733) | Call the IT Helpdesk if your account is locked, password doesn’t work, or you can’t log in to the portal. |
| myTREE Employee Portal | 1-855-245-7994 | For registration help, W-2 forms, benefits, or pay information on the myTREE portal. |
| Payroll / Pay Stub Problems | [email protected] | Email if you’re missing payments, see incorrect deductions, or can’t download paystubs. |
| HR & Employment Verification | [email protected] | Contact HR for employment letters, status verification, or transfer-related concerns. |
| Corporate Office (General) | 757-321-5000 | Dollar Tree Headquarters number for store complaints, escalations, or general inquiries. |
| Code of Ethics / HR Escalations | [email protected] | Report workplace issues, ethics violations, or unresolved HR disputes confidentially. |
| Associate Relief Fund (Financial Help) | 1-855-798-2119 [email protected] | Get help for personal emergencies, disasters, or financial hardship situations. |
| Benefits / Insurance Queries | [email protected] | For questions about health insurance, 401(k), or other employee benefit programs. |
| Technical Support (IT Department) | [email protected] | Contact for network issues, device malfunctions, or technical portal errors. |
| General Support / Customer Service | [email protected] Toll-Free: Available 24×7 | Reach customer care for basic inquiries or general support. |
Dollar Tree HR & IT Response Time
All HR and IT requests are typically addressed within 24–72 business hours.
Make sure to include your Employee ID, full name, and contact details when sending an email to help the team resolve your issue faster.
Quick Tips Before You Contact Support
- Double-check that your internet connection is stable.
- Use the latest version of Chrome or Safari for portal access.
- If your login fails multiple times, wait 15 minutes before trying again.
- Always verify that emails are sent to the official Dollar Tree domain (@dollartree.com).